Should I request the item using the library catalogue FINDit?
No, do not request the item yourself using FINDit, submit your request by completing the online form above.
How long will it take?
We will aim to deal with a request within 2 working days if the item is not on loan. You will be contacted via your USW email if there is likely to be a delay in delivery.
I live abroad can I have a book posted?
No, this service is only available to students with a UK postal address.
How do I know which books are held in the Library?
By checking FINDit.
What books can I borrow?
You can borrow any one week loan book. Items in the following loan types cannot be borrowed – high demand loan, reference, statistics, abstracts, theses and journals.
How long can I borrow them ?
One week loans can be borrowed for two weeks. This loan period includes the postage times.
How many books can I borrow?
You may borrow up to your normal borrowing limit. Please ensure there is room on your library account before you request an item.
How much will it cost?
You will not be charged to have books posted to you. For returns use our free clicksit service.
Can I be fined for late return of an item?
Your books will auto renew if they are not needed by anyone else, so you won’t accrue fines if you forget to renew your books. You will be notified via your USW email if an item has been recalled.
It is important that you read emails from us and that you check regularly to ensure that your books are not needed by others.
All Library members are provided with an account which can be accessed via the My account link on FINDit.
How can I pay for fines and charges?
Payment can be made by using the online store. There is no minimum payment. You will be emailed a receipt upon payment.
What if someone else requests the book I have borrowed?
If a book is requested by another reader then it will be recalled and you will receive an email to your USW email. The book must be returned to the library by the end date of the loan period for the book. Non-return of recalled items will lead to fines being charged at the approved rate.
How do I return my books?
You can return items in person to one of our four campus libraries (or Merthyr Tydfil campus). If you are not able to do this please return books, in original packaging, by using our free clicksit service.
What happens if it is lost in the post?
Any lost items will be charged to you the cost of replacing the item.