Visiting the Library

A warm welcome back to returning and new students. We have been busy behind the scenes to safely reopen our libraries so that you can access study spaces and other library services again.
Our libraries will look and feel different, but we are here virtually and in-person to support you and your academic needs.

Take a look at these FAQs. If you can't find the answer to your question please contact us. 

Opening Hours

Please note: To use the library please book a study space (up to 4 hours)  on Connect2. You no longer need to book a timed slot to collect your requests.

We have a request and collect service in place. You simply request your books on FINDit, wait for an email to confirm they are ready to collect and then collect them during staffed opening times. You no longer need to book a timed slot to collect your requests.

To access reference only material, you will need to book a study space at the library that holds the material to want to consult. You can book a library study space on Connect2. You will be required to wear gloves, which we will provide when handling any materials in the library.

On arrival, please inform library staff of your requirements. 

Yes you can place a request for items that are on loan. The item will be recalled to meet your request. You will be notified when the item is ready to collect. Due to COVID safety procedures there will be delays in meeting requests.

No. The loan limit remains unchanged. You can have up to  25 books on your library account . You can request up to  10 books at  a time through the request and collect service.

However, please be aware that as a safety measure we are quarantining returned items for 72 hours. This means you will need to allow 4 working days (excluding weekends) for them to be removed from your account.  Please bear this in mind when making an appointment to collect more requested items.

No, due to track and trace restrictions only the person making the appointment can come on campus to collect requests. If you can’t collect your requests please contact us and we will make alternative arrangements for you.

Yes, you can request items from any USW library, and choose which USW library to collect from. When requesting items from other USW libraries, please allow additional time for collection.

You can return your books to any campus. A book return box will be available at the entrance of each library.  You do not need to book a slot to return books. 

Treforest – external book drop at library front door. Can be accessed at anytime

Glyntaff – external book drop at library front door. Can be accessed at anytime

Newport- book drop opposite the reception desk on A Floor. Can be accessed 07.00-21.00 Mon-Fri and 09.00-17.00 Sat & Sun

Cardiff- by the library entrance. Can be accessed  08.00-22.00 Mon-Fri and 09.00-22.00 Sat & Sun

For students unable to visit campus at the moment, you can also return books via our new postal returns service, Clicksit. 

Yes we have a limited amount of individual bookable study spaces that can booked for up to  4 hours a day in 2 hour blocks. Study rooms/pods and booths for 1 or 2 people can be booked for 2 hours a day. Book using the Connect2 booking system. Drop in study spaces are now available for students taking resits.

No, to keep students safe we are not, at this time, allowing students to browse our collections in person. You may browse virtually using  FINDit.

Complete the Scan and Deliver request form on FINDit and we will scan the article and email it to you. Allow 5 working days for delivery.

If you need to quickly print something we have a quick print printer near the entrance of each library. You will not need to book an appointment to access these printers.

Students can now book laptops on Connect2 for a week or borrow a laptop from the new self-service units for up to 4 weeks (no booking is required).  Full details are available on the Connect2: Library study spaces & room bookings / Laptop loans page.

Yes, Monday - Friday 08:30 - 16:30. To find out more go to The Advice Zone online. 

USW follows all Welsh Government guidance and health & safety protocols. Our priority is to ensure the health and safety of our staff and students. We have worked closely with colleagues from Estates and Health and Safety to put essential safety measures into place. Full details can be found on the Library Safety Measures page

Yes, staff and students will be required to wear a face mask when using the library unless exempt.